WHAT YO! IS ALL ABOUT
Founded in 2012 in Santa Monica, CA, YO! Solutions specializes in business process outsourcing, financial services, and collection services. We are PCI, COPC & HIPPA certified
The Power of YO!
Every company has a feeling, a core vibe that runs throughout its people and culture and approach to life. For us, YO! is a universal word that crosses cultures to bring people together. It says hello and starts a conversation. It's fun and it never takes itself too seriously.
To us, YO! is a fresh and exciting way to work together. It’s our way of connecting people and making the world a little better, one YO! at a time.
WHAT DRIVES US?
Vision
To be a thriving, global community of experts collaborating to deliver meaningful connections between our clients customers and their favorite brands.
Values
Trust
Honesty, Accountability, Expertise
Community
Belonging, Security, Giving
Heart
Passionate, Caring, Dedicated
Innovation
Adaptability, Growth, Thought Leadership
Mission
To perfect the ultimate blend of customer and employee experiences.
Accountabilities
Client Relationship Management
Client Relationship Development & New Business Opportunities
Client Contract Negotiations, Renewals & Proposals
Invoice Facilitation, Invoice Questions & Concerns
Prepare and Conduct Weekly, Monthly, Quarterly, Yearly Business Reviews
Forecasts and Staffing Requirements
Training
Operational Performance
Provide Program Direction, Requirements & Outcomes
Facilities
Enterprise IT
Onsite IT
Recruiting & Hiring
CLIENT
YO!
I
D
O
O
D
I
I - Influences / D - Direction / O- Owns
OUR ADVANTAGE
"We are flexible" giving you options.
Roles & Responsibilities
YO! works as an extension of your team. We take direction from you and execute according to your program requirements. This allows you to focus on your core business while we take care of the day-to-day operations. We can help you improve your customer satisfaction, reduce your costs, and increase your efficiency.
If you are interested in learning more about how YO! can help you with your CX needs, please contact us today.